Consumer rights when you buy online **A Must Read**

[Lazza]

Originally posted by:- Dave2986


http://www.theinquirer.net/?article=13691

Who would of thourght we had so many rights its almost like someone cares about us?

Its also amazing how so many places just ignore them and getaway wth it!

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The Department of Trade and Industry (UK) (http://www.dti.gov.uk/ccp/)

The Office of Fair Trading (UK) (http://www.oft.gov.uk/default.htm)

UK and EU IMPORT TAXES (http://www.sloanefox.freeserve.co.uk/importukduty.htm)

Pound Sterling - United States Dollar (http://newsvote.bbc.co.uk/1/shared/fds/hi/business/market_data/currency/11/12/twelve_month.stm)

[Acheron]

Never checked out this sticky until now ... so thought I'd add some US links to complement your UK links. ;)

The Better Business Bureau (BBB) (http://www.bbb.org/alerts/Computer.asp) has some useful tips for online shoppers and also allows you to look up the consumer history record on most businesses.

The Federal Trade Commission (FTC) (http://www.ftc.gov/bcp/menu-internet.htm) has a wealth of info on safe online shopping and how to spot a scam.

The Federal Deposit Insurance Corporation (FDIC) (http://www.consumer.gov/yourmoney.htm) also has plenty of info regarding safe online shopping.

[sdemon]

hmm u c if these rules quite funny cus each hight street company seem to have their own legal team that find the loop holes in these rights and always seem to give u the answer of- 'we have to send it off for repairs'

prime example: printer bought from pc world- burning smell while printing after 4 months- still under warranty: RESULT: 'we'll send it off'