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View Full Version : my new cpu is dead wot can i do.?

delta
08-29-2004, 09:54 AM
got a new cpu about a month ago 3200+ ome from overclockers uk but they
will only take back if it packs up within 28 days can i send it back to manufactures.? i have not been in contact with overclockers yet..
MasterMind
08-29-2004, 10:08 AM
I think you can send it back to manufacturers. Prior to that it is advisable to establish a contact with OverClockers for sure. It's better to ask the seller about their policy/ understanding(s) with the manufacturing company.
Mr Snatcher
08-30-2004, 08:23 AM
amd should replace it if its past the retailers warranty. I believe amd has a 3 year warranty on them....not 100% positive.
Van Nugent
08-30-2004, 11:30 AM
If you bought an OEM CPU, I think you only had the warranty from the vendor. However, if you bought a retail CPU, you'd have 3yr-warranty from AMD.
Memphis
08-30-2004, 11:48 AM
And of course it all depends on what exactly killed it.
Van Nugent
08-30-2004, 12:03 PM
Yep!
delta
08-31-2004, 12:15 PM
ok been in touch with overclockers.uk (email) . hats off to them they replied very quickly
and sent me a rma number.dont know what killed it. got heatsink and fan from overclockers they said was ok to use with 3200+. i have not tried to overclock. dont think you can anyway.? what do you think could have killed it. mobo board /psu.???
MasterMind
08-31-2004, 01:48 PM
It's very difficult to tell from a distance and/ or before witnessing such faulty piece. Could be anything usually ranging from temperature, static, PSU, wrong connections... anything m8!
Mr Snatcher
08-31-2004, 01:56 PM
yep or cracked the core while fitting the heatsink on....most likely cause.
MasterMind
08-31-2004, 02:29 PM
Yes that one too. Very common! :)
delta
08-31-2004, 02:56 PM
yep or cracked the core while fitting the heatsink on....most likely cause.

BUT ITS BEEN RUNNING OK FOR A MONTH .? just died over night didn't have any programs running.?
Memphis
08-31-2004, 03:09 PM
It's all speculation mate, don't worry. You have the CPU in your hands, not us, so it's difficult to be precise.

Admittedly I don't think it's a cracked core. As you say, it was running fine for a week. A cracked core from heatsink fitting would normally kill it straight away (although you can actually get away with small chips).