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View Full Version : Fitted new hard drive but problems

hissingsid
08-23-2004, 11:36 AM
Fitted a new HDD and it's recognised in the Bios. Tried to install XPPro SP1, starts to go , gets to do I want to install,repair etc then when I select Install it says I have no Hard Drive. Any help welcome.:bawling:
Mr Snatcher
08-23-2004, 11:48 AM
Is it IDE? Are the jumpers set correctly....like master?
hissingsid
08-23-2004, 12:00 PM
IDE . Jumpers set right. HDD shows up in Bios as Primary Master.
DVDRom Primary Slave
CDRW Secondary Master
DVDRW Secondary Slave

Would also like to know how to shut down when in MSDOS
Mr Snatcher
08-23-2004, 12:11 PM
Ok this may sound stupid, did you remeber to plug in the power connector...I do that sometimes.

ctrl,alt & del to reboot or just hit the power button.
hissingsid
08-23-2004, 12:16 PM
Yes. It's definitely running. Doesn't hitting the power button Naff the hard drive up?
PhilEnfield
08-23-2004, 12:24 PM
What's the actual message you're getting ?
Mr Snatcher
08-23-2004, 12:46 PM
The only way I know to shutdown a pc when in dos mode is hit the power button, ctrl,alt, del in dos just reboots it.
PhilEnfield
08-23-2004, 12:48 PM
There is another way ................ a sledgehammer :D
Mr Snatcher
08-23-2004, 12:51 PM
Or you can pour water over it :D

sid, disconnect the other device connected to the primary channel, I had this happen to me to with a seagate. If i dont have a slave it sees it ok...i dont understand why.
hissingsid
08-23-2004, 01:06 PM
Wiil try that m8.
When I get to the setup with Xp it comes up. Did not find any HDDs installed on your computer. Setup cannot continue.

When I booted with a DOS 6.22 disc and ran Fdisk it came up No fixed disks present.
Mr Snatcher
08-23-2004, 01:16 PM
Try a different cable. Or put your old one back in and connect that new one as a slave.
hissingsid
08-23-2004, 01:30 PM
Cable is OK. Works on old drive. At the moment I'm swapping the drives in a caddy.
If I put the old one back in and connect the new one up as slave, what will I be looking for as it will boot up from old one.
Mr Snatcher
08-23-2004, 01:33 PM
Was your old OS XP? If so go into disk management and it should notice it there.
hissingsid
08-23-2004, 01:36 PM
Thanks. Will take a while. Will get back later.
hissingsid
08-23-2004, 02:23 PM
Set Old drive as Primary Master, New drive as Primary slave. Booted up and went very slow, Bios saw it but came up "primary slave hard disc fail" Went into bios and tried to AUTO detect it but no info. Never got to booting with old drive. Removed new drive and booted up as normal.
Mr Snatcher
08-23-2004, 02:27 PM
Ok, as it looks, you have tried the master/slave, different cables and did all the right things. Only other thing it can be is the drive is bad. So hopefully you can exchange it.
hissingsid
08-23-2004, 02:32 PM
Thanks to everyone.
hissingsid
08-23-2004, 04:12 PM
Bloke I got it off ( It's a Maxtor ) says I need to download Maxblast to install the drive. Anyone heard of that before? I normally just run XP Pro and it does it all.
TierraDelFuego
08-23-2004, 04:20 PM
Maxblast will install the drive, it is Maxtor's drive installation software, but sure I have installed a fresh hard drive without it before. Give it a go I suppose and see what happens.
Mr Snatcher
08-23-2004, 06:02 PM
Yeah T is right, but what bothers me is it should have installed without it, I have installed 3 maxtors recently and never had to use maxblast. I guess we will see.
PhilEnfield
08-24-2004, 05:56 AM
Yeah T is right, but what bothers me is it should have installed without it, I have installed 3 maxtors recently and never had to use maxblast. I guess we will see.Yup .... I have put two in different boxes without it (120gb & 160gb) .... cant see why yours should need it ..... IMO it's an "iffy" drive.
hissingsid
08-24-2004, 05:59 AM
Down loaded Maxblast and put on Floppy, When I booted Drive shows on first screen but when I go into CMOS I can't get it to detect. Was very hard to detect the first time. Didn't Autodetect then. Changed the setting below a few times and then it came up but not this time. Even when it was showing in CMOS XP couldn't find it. Looks as though it's Iffy.
TierraDelFuego
08-24-2004, 06:10 AM
i'd go with returning it then :(
hissingsid
08-24-2004, 06:12 AM
Time to give up. Thanks to all.
PhilEnfield
08-24-2004, 06:49 AM
Just out of interest ... this wasn't one of the 40gb ones, being knocked out for £20 on BST Harware Forum, was it ?
Mr Snatcher
08-24-2004, 08:17 AM
Hope all works out for ya sid.
hissingsid
08-24-2004, 11:24 AM
Just out of interest ... this wasn't one of the 40gb ones, being knocked out for £20 on BST Harware Forum, was it ? Yes but I don't think anyone else has had any problems. Unless some one knows more. Brand new in a sealed anti static bag.
PhilEnfield
08-24-2004, 11:29 AM
No .... I haven't heard of anyone, but did see them at around half price and wondered if there was a catch ......... Could have just been a one off bad one.

I'm sure you'll get it exchanged, if the seller is a decent guy.
hissingsid
08-24-2004, 06:15 PM
No catch with the offer Phil. The seller is sending me out a new one. Think he still has a few left. £23 Delivered.
PhilEnfield
08-25-2004, 03:48 AM
Glad you got it sorted m8 :)
master_2m8
08-27-2004, 04:13 AM
makesure that the Hard Drive is connected to the right IDE place and are you sure the your HDD inside wire isn't faulty and is the right one
PhilEnfield
08-27-2004, 04:31 AM
makesure that the Hard Drive is connected to the right IDE place and are you sure the your HDD inside wire isn't faulty and is the right oneHe already checked this earlier in the thread m8

I reckon the posties played footie with it in the sorting office :D