Win7 - Motherboard ????

[Getdown]

right here goes guys im at my wits end here
got a new pc and installed win7 32bit however i have no sound whatsoever with the DVI > HDMI Lead i have tried HDMI Lead > HDMI Lead but i get no signal whatsoever everything is OK in device manager etc. so all im wanting is sound and maybe a pic and sound with hdmi cable i have tried asus website but cant find drivers for win7 and P5E-VM-HDMI has anyone any ideas at all ?

spec is below




Motherboard - Asus P5E-VM-HDMI
PSU - Sea Sonic 700HM Active PFC F3
Processor - Intel Core 2 Duo e6850 3.0 Ghz
Hard Drive - WD Caviar Green 1TB (WD10EACS) (No O/S)
Ram - 4GB (2x 2GB Kingston)
GFX - GeForce 8800GT - 1GB
:beer:

[Van Nugent]

Please go to this page (http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false) to dl the latest HD audio driver. After you've updated the driver, please open Control Panel/Sound/Playback tab to set HDMI as the default audio device to enable it.

[Getdown]

i forgot to mention i am using a led TV/monitor so i don't have speakers ? only the speakers on the TV

[Van Nugent]

Once HDMI is enabled as I mentioned in post #2, both audio and video will be carried to the TV via the HDMI connection. Therefore, the sound will come from the TV's speakers.

[Getdown]

DONE that but still the same no sound with DVI > HDMI and no pic at all with hdmi-hdmi

http://img687.imageshack.us/img687/14/hidi.png

[Van Nugent]

In the screenshot above, HDMI digital audio was not enabled but the S/PDIF was enabled instead. Try to set HDMI audio as the default audio device.

If you're using a DVI to HDMI adapter, remember these adapters will not allow HDMI audio to go thru. You must use a straight HDMI to straight HDMI connection.

[Getdown]

i cant do anything with it its not highlighted ?
i cant use hdmi-hdmi as i get no signal so i cant see anything ?

http://img651.imageshack.us/img651/531/hdmi2q.jpg

[Van Nugent]

That means either the motherboard doesn't support HDMI audio or you'll need to enable it in the BIOS. Please go to the BIOS to see if you can find the option to enable/disable the HDMI connection. If not, you'll need to use the S/PDIF to get 5.1 surround sound from an AV receiver or you'll need to connect the stereo output from the motherboard to the stereo input for the HDMI connection on the TV to get the sound.

[Van Nugent]

Did you download and install the driver from the link above?

[Getdown]

yes m8 did all that

[Van Nugent]

If you can't find the option to enable/disable HDMI in the BIOS, the only thing you can do is to get the video from the HDMI connection and connect the stereo output from the motherboard to the stereo input for HDMI connection on the TV to get the sound. I don't think the onboard HDMI supports HDMI audio. You can install an add-on video card that supports this feature.

[PhilEnfield]

Have you tried the Vista 32 bit driver from Asus support here (http://support.asus.com/download/download.aspx?SLanguage=en-us)

[Getdown]

yes tried that
went into bios and all seemed ok i think ?

http://img690.imageshack.us/img690/3127/23042010007.jpg

[Van Nugent]

I have a quick check on the manual of your mobo from Asus website. I don't think your mobo supports HDMI audio. You can use an add-on video card that supports HDMI audio if you'd like to have this feature.

[Getdown]

Right

Tried pc in plasma tv 47inch no sound tried different ways still no sound tried hdmi and tv no sound zero so im guessing there is no way round this
i tried my headphones in back of pc - green connection and got sound fine bot not thru tv .

what is my next option ? add-on video card are these expensive etc ?

[Van Nugent]

They cost about £50. Like this one (http://www.ebuyer.com/product/182103).

[Getdown]

cud a complete beginner fit it like me ;)
which one out of these 2 ?
http://www.cclonline.com/product-info.asp?product_id=40271&tid=gsearch
http://www.cclonline.com/resize-image.asp?image_id=30878&height=201&width=201&mode=box&bgcolor=ffffff

http://www.cclonline.com/product-info.asp?product_id=40268&tid=gsearch
http://www.cclonline.com/resize-image.asp?image_id=30875&height=201&width=201&mode=box&bgcolor=ffffff

[Van Nugent]

The 1GB card.

[Getdown]

so if I buy this it would allow me to have SOUND on my TV ?
how does it connect ?

[Van Nugent]

The ATI HD 4000 series video cards would allow the HDMI connection to carry both audio and video (*). Right now you can still get the audio to your TV via the stereo analog output on the mobo but not from the HDMI output.

(*) You'll need to download & install the latest ATI Catalyst driver (http://game.amd.com/us-en/drivers_catalyst.aspx).

[Van Nugent]

how does it connect ?Just connect the HDMI out on the video card to HDMI in on the TV then enable HDMI audio as I mentioned before.

[Getdown]

Sorry for being dumb so I could use the HDMI Lead > HDMI Lead cos now if I try that I get no signal at all so the Asus Radeon HD 4650 1GB would also help resolve with this matter ? allow both picture & sound thru hdmi cable and I would not need to use the DVI > HDMI Lead.

is it easily fitted ?

[Van Nugent]

Yep, the ATI HD 4000 series cards like the Asus I suggested would let you get both audio and video to the TV via the HDMI input on the TV. Remember we do not want to use a DVI-to-HDMI or HDMI-to-DVI adapter because these adapters will not let the audio go thru. Just connect the HDMI out on the video card to HDMI in on the TV using an HDMI 1.3 cable. Enable HDMI audio in Windows then select HDMI source on the TV. You'll see the video and hear the audio on the TV.

[Getdown]

so are they relativity easy to install

[Van Nugent]

Your motherboard has 1 PCIe x16, 2 PCIe x1 and 1 PCI slots. The add-on video card is a PCIe x16 card so it'll go to the PCIe x16 slot on the mobo. You'll need to disable the onboard graphics when you install the add-on video card. Please refer to the manual page 4-23.

[Getdown]

Cheers Van Nugent ill let you know how Ill get on

[Van Nugent]

If you have installation problems, please lmk. Remember to get the ATI Catalyst driver I posted above.

[Getdown]

Do i need to download these and install them now or after i have put new hardware in ? also disable the onboard graphics do i do that in the bios ? and then put it back on after installing new hardware ?

ill go get this one 2moz
http://www.cclonline.com/product-info.asp?product_id=40271&tid=gsearch

[Van Nugent]

You need to download the driver and install it after you've installed the card, otherwise the driver setup can't find the card it supports and refuses to run. Press <Del> when you power up the system to enter the BIOS setup screen. Before installing the new card, please enter the BIOS, select Advance Settings/North Bridge Config then set the Initiate Graphic Adapter option to PCI/IGD which means the system would 1st use the add-on card if it's installed and if not, it would use the integrated video (onboard).

Edit: To correct the right key to press in order to enter the BIOS. It should be <Del> and I incorrectly typed <Enter>.

[Van Nugent]

ill go get this one 2moz
http://www.cclonline.com/product-info.asp?product_id=40271&tid=gsearchThat one I believe is the same one from ebuyer I suggested.

[Getdown]

the card was out of stock so i tried the option to PCI/IGD - reboot the machine and tried with the HDMI > HDMI but no joy and now i get no signal with both cables so i cant even get back on so fix it in bios any ideas ?

[Van Nugent]

You will need to clear CMOS with the jumper. The jumper to clear the CMOS is next to the battery. Refer to the manual for info on how to clear the CMOS. You'll need to reset the settings in the BIOS after that.

[Getdown]

i used a VGA cable to plug into a monitor/TV and get myself back into the BIOS and change the option back to another one, possibly PEG/IGD and tested that tried pci/peg
peg/igd
pci/icd

none worked with hdmi


also heard from asus

Dear Valued Customer,

Thank you for contacting ASUS Customer Service.

My name is Chelsea and it's my pleasure to help you with your problem.

I am sorry to tell you that this model doesn't officially support Win7 and we don't have Win7 drivers. Please install Vista or XP for a better compatibility.

Sorry for all the inconvenience and wish you have a nice day.

Welcome to refer Troubleshooting & FAQ for ASUS products in ASUS website:

[Van Nugent]

That's bulls! Your mobo can run Win7. It's only that the onboard does not support audio via HDMI. You'll need an add-on video card for it.

[PhilEnfield]

:laugh: ..... a classic case of ... "if you dont know the answer - blame Windows 7" :rolleyes:

[Van Nugent]

Yep! :laugh:

[Acheron]

DONE that but still the same no sound with DVI > HDMI

DVI doesn't carry sound.

[Van Nugent]

Right, that's what I mentioned in earlier posts.

[Van Nugent]

Since the mobo has the Intel GMA x3500, please download the video driver for your OS from this page (http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=%22x3500%22) and install it.

[Getdown]

each time i d/l and install i get this error ?


http://img19.imageshack.us/img19/1571/errormh.jpg

im running win7 enterprise 32bit can some1 tell me which one or upload as i tried 3 different ones and no joy

thanks in advance

[Van Nugent]

When you go to that dl page, you'll need to select Windows 7 Enterprise 32 bit as the OS. You'll see the latest Intel Graphics Media Accelerator driver for Win7 x86.

[Getdown]

Van Nugent i tried them all and keep getting the same errors ? as above ?

[Van Nugent]

I'm sorry, you mobo uses the Intel G35 instead. Please go to this DL page (http://downloadcenter.intel.com/SearchResult.aspx?lang=eng), enter G35 in the search box then select the OS you're running. It'll show all the drivers you need for the G35. Just download the latest Intel GMA driver on that page.

[Getdown]

am i looking for graphics ?

Find downloads by category


Chipsets
Graphics -
Internet Devices
Notebook Products
Wireless Networking
Embedded Components and Flash Memory
Processors
Software Products

[Van Nugent]

Yep, that's the video driver which also handles the HDMI connection.

[Getdown]

still the same errors ?


i got these 3

http://img256.imageshack.us/img256/6087/screenshotam.jpg

[Van Nugent]

Probably the Intel driver could not identify the video card ID on the laptop because the laptop maker had customized it. In this case, you can use only the drivers provided by the laptop maker. Let's get an add-on video card if you want to have the sound through the HDMI connection.

[Getdown]

its a desktop pc i got ?

[Van Nugent]

I was helping a few others on their laptops so... :)

Yeah, the same go to the onboard video on the mobo. Your mobo has the Intel G35/ICH9R chipset with the Intel GMA X3500 video card. If the above drivers refused to install, it means the onbard might be customized by the maker. You'll need to use the driver from Asus.

[Getdown]

i have got it on order from ccl

[Van Nugent]

Yep, an add-on card will solve your problem. :)

[Getdown]

this one http://www.cclonline.com/product-info.asp?product_id=40271&tid=gsearch

[Van Nugent]

That's a good card. Remember to get the Catalyst Driver from the link in post #20.

[Getdown]

i got it on order i collect it tomorrow.
i just hope this bloody fixes it

[Van Nugent]

Please lmk if it does not work the way you want. :)

[Getdown]

just noticed this ?

http://img220.imageshack.us/img220/2046/pcpic.jpg

[Getdown]

sorry for been dumb i only wanna get it right i aint fitted it yet
im gonna do it NOW

but which drivers do i install

http://img62.imageshack.us/img62/1844/93688379.jpg
http://img580.imageshack.us/img580/1959/27221652.jpg

[Van Nugent]

You'll need to install the full Catalyst driver for the OS you're running. This is for the add-on card. Check the Optional Downloads to see if there are some drivers you need.

[Getdown]

here goes :)

[Getdown]

do i need to take something out cos it wont fit it ? its to big ?
how big is the slot to fit it into on the mobo ? :(

i knew i shud ave not done this


can some1 help me out on msn ?

[Getdown]

does it go into the long blue panel ?
http://img404.imageshack.us/img404/8890/30042010005.jpg

or does it go into there
http://img97.imageshack.us/img97/4200/30042010004.jpg

[Getdown]

does this need to come out ??im lost now ??

http://img227.imageshack.us/img227/5751/30042010009.jpg

http://img260.imageshack.us/img260/5982/30042010010.jpg

[Van Nugent]

The new video card (I have no idea what video card you just bought but I guess it's a PCI6 x16 card) should go to the PCIe x16 slot which is b/w the 2 PCIe x1 slots. If there is a video card installed in this slot, you'll need to take the old card out.

[Getdown]

is the above 2 pics the old card i need to take out ??

[Getdown]

i bought http://www.cclonline.com/product-info.asp?product_id=40271&tid=gsearch#

[Van Nugent]

There are 4 slots on the mobo, according to the manual, in this order: Closest to the back panel and CPU socket is the 1st PCIe x1 slot (the shortest one), next to it is the PCIe x16 slot (the longest one), next to this PCIe x16 slot is the 2nd PCIe x1 slot (the shortest one), and the last slot is the PCI slot. If you find an old card in the PCIe x16 slot with the VGA, DVI or HDMI connectors, take it out and replace with the new video card.

[Getdown]

ok i was gonna try that but as u can see in pics its on to panels ? so i didnt wanna break it ? .
there is a cable in the back of the old card that says PCI-E on it where do i put this as there aint a slot on new card for it ?

[Van Nugent]

I could see the old video card has a fan on it in the pics. That's the 1 you need to take out. I don't know what cable you're talking about, can you give me a pic of it with the connector at the end?

There is a screw to hold the old card to the back of the case. You'll need to unscrew it to take the card out. When you put the new card in, you'll also need to use this screw to hold the new card to the back of the case.

[Getdown]

doin now

[Getdown]

http://img231.imageshack.us/img231/4486/30042010014.jpg

http://img188.imageshack.us/img188/3254/30042010013s.jpg

[Van Nugent]

That connector is the 6-pin power connector to supply the extra juice from the PSU to the video cards that require more than what the PCIe x16 slot can provide. Those cards should have the mating 6-pin connector on them. If the new card doesn't have this mating connector, you don't need it because the card would run OK with the current provided by the PCIe x16 slot.

[Getdown]

so take od card out and replace with new one
reboot install disks /install drivers in post 20 and then do i need togo back into bios ?
do i use hdmi-hdmi as soon as i reboot or wait till dirvers done etc ?


Van Nugent Thank You

[Van Nugent]

If the system can boot up with the new card, you don't need to get back into the BIOS.

[Getdown]

so use hdmi cable- hdmi cable

[Van Nugent]

Yep, and switch the TV/monitor to HDMI source.

[Getdown]

will try it now

[PhilEnfield]

WOW ..... I'm exhausted just listening :D

[Van Nugent]

Yep, 70+ posts. :D

[Getdown]

new card in now
hdmi-hdmi cabe in but no signal on tv ?


do i go back into bios with other cable ? or ?

[Van Nugent]

You'll need to connect the onboard video to the monitor via a VGA cable, enter the BIOS then set the Initiate Graphic Adapter option to PCI/IGD. If this setting doesn't work, try PEG/IGD. The Asus manual is confusing on these options.

[Getdown]

guess i need a vga cable now ? then back into bios and change back to - PEG - PGI ?

[Getdown]

SO then do i install the drivers disk then then the drivers i d/loaded ?
i got 2 cds 1x vga driver AND GRAPHIC Cards
manual.

does this mean it wont work ?

[Van Nugent]

The drivers you downloaded are more up to date than the ones on the CD. It should work but you need to set the video option in the BIOS correctly. Do not use a DVI to HDMI adapter.

[Getdown]

ok so ill reboot with a vga cable and instal the drivers i downloaded and then try with hdmi - hdmi cable ?

[Van Nugent]

Yep, you can try the VGA connection on the new card.

[Getdown]

just bought a vga cable and tried in new card - no signal so now trying it in other slot . i hoping it didnt work in new card cos of drivers etc

[Van Nugent]

enter the BIOS then set the Initiate Graphic Adapter option to PCI/IGD. If this setting doesn't work, try PEG/IGD. The Asus manual is confusing on these options.The mobo has only 1 PCIe x16 slot and that's the only slot for the new video card. Did you try changing the Initiate Graphic Adapter option in the BIOS? Use the VGA cable to connect the onboard video to the monitor 1st to change this video option then disconnect the VGA cable and connect an HDMI cable b/w the new card and the TV/monitor. If the option is set correctly, you should see the video on the TV.

[Getdown]

changed to PEG/IGD then used hdmi-hdmi changed tv source to hdmi - no signal ?

[Getdown]

i have taken out the old card and put in the new card in the blue slot (as in post 62 picture 1)

[Getdown]

new card pics
http://img571.imageshack.us/img571/5518/01052010001.jpg

http://img88.imageshack.us/img88/3302/01052010002w.jpg

[Getdown]

if i try PCI/IGD with vga in new card i get no signal
if i try PEG/IGD with vga in new card i get a signal

[Getdown]

just got this with peg/igd with vga in new card

http://img688.imageshack.us/img688/4885/01052010003.jpg

[Getdown]

ITS DONE (YES I AM SHOUTING) lol

[Van Nugent]

if i try PCI/IGD with vga in new card i get no signal
if i try PEG/IGD with vga in new card i get a signal
Like I said, the Asus manual was confusing so we needed to try both options to see which one worked. http://www.getsmile.com/emoticons/smileys-91853/w/thumbs.gif

[Getdown]

SO ITS done now we dont need to do owt else now ?
just rebooting to make sure i wasnt hearing things lol

[Van Nugent]

Nope, if it works we don't need to break it. :D

Could you get the audio through the HDMI connection OK?

[Getdown]

Nope, if it works we don't need to break it. :D

Could you get the audio through the HDMI connection OK?


yes im using hdm-hdmi cable now m8

[Van Nugent]

http://www.getsmile.com/emoticons/smileys-91853/w/thumbs.gif http://www.getsmile.com/emoticons/smileys-91853/r/happy.gif

[Getdown]

this has got to be the longest thread i have ever taken part in lmao lol.

Van Nugent your a true gentlemen and a whizz thanks so much m8 for helping me out :cheers:

[Van Nugent]

I'm glad everything was finally working the way we wanted. I believe Phil's happy for us, too. http://www.getsmile.com/emoticons/smileys-91853/r/cheese.gif

[Getdown]

lol cheers to you all
tbh i really didnt think it wud work then when i had to spend £50 i was hoping it wud but i was doubtful . thanks all

[PhilEnfield]

Yep ....... really glad to see it's all working great :tup:

..... if I'm honest, I thought you were gonna give up ;)

[Van Nugent]

Yep ....... really glad to see it's all working great :tup:

..... if I'm honest, I thought you were gonna give up ;)I love the 2nd part of the post. :)

[Van Nugent]

lol cheers to you all
tbh i really didnt think it wud work then when i had to spend £50 i was hoping it wud but i was doubtful . thanks allNot all video cards with HDMI port support audio through HDMI connection such as the old nVIDIA cards. I knew the card you bought should work because even my 3yr old onboard Radeon HD 3250 had no problems with HDMI audio.

[Getdown]

cheers once again