Outlook 2000 & 2003 Compatibility

[Roger The Shrubber]

The company I work for is slowly converting to Office 2003. Right now we have a mixed environment with clients using both Outlook 2000 & 2003 at the same time. If you use Outlook 2003 then use Outlook 2000 on the same account and try to shut down Outlook 2000, it will hang at the "Outlook is closing" screen.

We have found a temporary fix which is -
Go to the system with the Outlook 2000. Shut down Outlook 2000 using Task Manager.

Go to the Start menu > Run > and type each of the below commands into the Run Command individually:
Note the path to the Outlook executable file. For example, the file may be located in the path:

c:\Program Files\Microsoft Office\Office\Outlook.exe

Type:
(i.e. “ c:\Program Files\Microsoft Office\Office\Outlook.exe” /CleanFreeBusy)

· /CleanFreeBusy

Repeat for the second command

· /CleanReminders


This fix will last a few days but the problem always comes back. Does anyone know a a more permanent solution?

[TierraDelFuego]

from memory Microsoft don't recommend running 2 versions of Outlook at the same time so I don't think you would find a permanent solution...

however it would be easier to create a simple batch file on the desktop with both commands included, separated by a pause, in order to simplify the process.