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View Full Version : Has anyone sent their 360 back to MS for warranty repair?


Girth
02-03-2008, 07:05 AM
My 360 looks like it's on its death bed. Last night, I got te RROD, but now, I managed to boot it this morning, but within minutes of playing a game, it just hangs.

Have any of you sent your 360's back toi MS even thoguh they've been modded? Should I get it unmodded before sending it back or don't worry about it?
I know some of the USA based members have done it,. but not sure if UK ones have?

Also, I can't find a UK number for MS warranty repairs - anyone know where I can find it?

Thanks in advance..
:(

Ogs
02-03-2008, 07:51 AM
Many people have and got away with it, but if you can Id flash to standard and put a warranty sticker on it.

0800 587 1102

Benvo
02-03-2008, 09:36 AM
My mate sent his back still modded and without a sticker and they changed it fine, it just really pot luck on the day, whether you get number one employee, or im working here just to pay my bills lol.

Benvo

C1pher
02-03-2008, 01:28 PM
Yeah I have had a couple of mates send theirs back and have been repaired fine... The good ol USA seems to be a bit more hardline tho... They have been sending em back to the customer with "warranty void" written across them .....

sway
02-04-2008, 02:21 AM
My 360 looks like it's on its death bed. Last night, I got te RROD, but now, I managed to boot it this morning, but within minutes of playing a game, it just hangs.

Have any of you sent your 360's back toi MS even thoguh they've been modded? Should I get it unmodded before sending it back or don't worry about it?
I know some of the USA based members have done it,. but not sure if UK ones have?

Also, I can't find a UK number for MS warranty repairs - anyone know where I can find it?

Thanks in advance..
:(
you will be fine matey,ive sent 3 off got them all back repaired and 2 of them still had the flashed drives in when i got em back:)none of them had the warranty sticker on neither:)

sway:beer:

tigerbee
02-04-2008, 03:30 AM
Here is the number for you
0800 587 1102 they currently have a 2 week turnaround from pick up to back in your house!

FTPKING
02-04-2008, 10:53 AM
Mine has been sent in with no sticker and still flashed, its been a bit over a week now, i hope i get it back all fixed up :)

Girth
02-05-2008, 09:04 AM
Chreers chaps. I've spoken to them and am sending it off. They're fixing it for £60 all in. I'm guessing I'll have to get it re-flashed again when it comes back.
Thanks for the phone numbers and advise though.
:)

Benvo
02-05-2008, 09:52 AM
i thought repair was free?:S is your xbox out of warranty?

Benvo

mp3boy
02-07-2008, 04:55 AM
It's only in the 3 year warranty if it gets permanent RROD

FTPKING
02-07-2008, 03:57 PM
Id send it in as RROD if it did previously happen. As i know mine had RROD and then would work for like 5-10 mins, and then just kick off.

Ogs
02-07-2008, 04:29 PM
Im sure you can blag 3 reds these days - when it first happened to me it happened but went away but within 24 hours was a permanent fixture.

You phone wioth 3 reds, you send it in and it doesnt, surely thats something that genuinely CAN happen.

sway
02-07-2008, 06:29 PM
yeh id always say it had 3 RROD anyways,it dont matter what fault it had,as if they send it back with a prob,then you just say mmmmmmmmmm it was fine when i sent it to you except for the 3 RROD:)

sway:)

Girth
02-08-2008, 07:38 AM
Thing is, I didn't want to ride my luck as I'm still worried about them realising I've had it modded. They picked it up yesterday, so I've got a 3/4 week wait. When it comes back, I'll know if I have to re-mod it.

tigerbee
02-12-2008, 06:49 PM
you should have it back within 2 weeks, mine was to the day!

FTPKING
02-14-2008, 03:05 PM
ya mine was 9 biz days, problem is the one you get back to you still need to flash it again, so mine has bene shipped off to get that done..

going to be like 1 month round trip.

I bought a spare in the mean time :)

Ogs
02-14-2008, 04:49 PM
Anything over 72 hours for a 350 mod collect and return is quite bad IMO.

Girth
02-21-2008, 09:45 AM
Got it back the other day. None of the backups work - I get either messages saying 'You need to put this disc into an xbox 360 console in order to play it, or nothing happens at all - as in, the disc doesn't even read. Ah well. Guess I'm gonna have to pay £40 to get it reflashed. Nevermind - it's always worth it.
:)

Benvo
02-21-2008, 10:05 AM
£40! thats tad high, where do you go to get it done? You could always look at doing it yourself then you will have no problems when firmware is updated.

Benvo

Ogs
02-21-2008, 05:38 PM
Never pay that much matey lol.

FTPKING
02-24-2008, 12:02 PM
Ya they swapped your 360, the same thing happened to me a few weeks back, I got it reflashed and its now good to go :)

handymobilez uk
02-25-2008, 11:34 AM
i have several 360s here all with three red lights can i send them all back as one? or will i have to ring up for each? there all second hand so not registered in my name

Ogs
02-25-2008, 12:07 PM
Id spread them about a bit, why raise unnecessary suspison

Im not saying it IS fraud, but Im sure they wouldnt be happy.

Girth
02-26-2008, 06:01 AM
I know a place in London that do them - he's a bit on the expensive side, but does a good job.

horror
03-28-2008, 07:03 PM
my mate, rang them up today as he just got the RROD, all was going fine, details being taken etc until they asked for his email address, as soon as he gave them it, the guy on the phone said, sorry mate ur 360's been banned, nothing we can do..... if he'd have given a different email addy to the one he regged his 360 account with, would he have got away with it??

sway
03-29-2008, 05:11 AM
my mate, rang them up today as he just got the RROD, all was going fine, details being taken etc until they asked for his email address, as soon as he gave them it, the guy on the phone said, sorry mate ur 360's been banned, nothing we can do..... if he'd have given a different email addy to the one he regged his 360 account with, would he have got away with it??
i cant see it being his email addy buddy,they would have said that when he gave the serial number....
he could have a brand new xbox,but using the same email,so they cant tell its banned from that!!!

swat:beer: