Installations Just Exit??

[csnokia]

Someone has given me their pc to fix.. and when i install something for instance SP1 (it has xp installed) then it just quits the installation? I also just tried installing Norton 2004 and when i load it for the first time it gets to the regestering screen then just exits itsself??

I have tried a reinstall of windows and that didnt help.. anyone got any other ideas of what the problem could be? I need to give this back tomorrow morning, as they are going back to Uni, so any help would be greatly appreciated.

Chris

[PhilEnfield]

Your best bet would be to do reformat & then reinstall XP, assuming you didn't already.

[csnokia]

i really cant format this pc im afraid, as its not mine and a lot of work/music etc.. is on the hard drive that is needed.. i have now done a sweep with spybot &adaware, but still getting the same problem :(

looks like this one has beaten me. any more help would be great, thanks for the reply mate.

[csnokia]

Argh can anyone help me please, i really need to get this done by tonight.

[PhilEnfield]

The only thing I can think of, if you dont want to reformat the whole drive, is to create a new Partition, move all the work music etc. to the new partition and then reformat just the XP partition & reinstall on that.

[I-wanna-be-unfamous!]

man, i'm running into the same problem as you do. For some reason, after installing my Seagate 80GB hard-drive and format it using the setup disk that came with it, my Norton Anti-virus 2003 PRO stop working, the auto-protect feature icon dissappear from the taskbar so I try to reinstall it but when the setup start to initializing, it then auto close after that, then I try again, it get a little further and auto close again!!! I then open task-manager and saw this sysupdate.exe which i normally don't see it appear in there so i end task it also delete that file from my Winnt folder so it won't pop up again. but NAT installation still auto exit out! What i think happen is, my windows installer wizard (msiexec.exe) is corrupted or something. becuase it's not only the NAT installation that exit me out, every installation that uses the Microsoft Windows Installer always auto exit me out during the installation/setup procress. but

I'm so fck up that i have to do a full reformat of my hard-drive to NTFS and then reinstall windows 2000 pro from there. NAT tell me that it's a virus that causes this. anyways, next time if this problem appear again, I will try to reinstall the windows installer http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=4B6140F9-2D36-4977-8FA1-6F8A0F5DCA8F and see if it fixes the problem.

[Neo]

Try checking some logs, and the error reporting service logs too.. Have you tryed installing anything in safemode?

[I-wanna-be-unfamous!]

I don't think safe mode let you install anything that uses the windows installer becuase windows 2000 pro safe mode doesn't let me uninstall and reinstall anything that use that darn wizard :(

[Zuke]

Dunno if this is too late....
If you could generate a log file when you run an installer it might be useful, to do it...
Start->Run type in msiexec /i "path to installer .msi file" /l*v "path to save logfile.txt"

Both paths have got to be in quotes, after you get the log, mail it to me at
zuke@watchmail.com and I'll have a look :)

Cheers,
Zuke

[PH/\T B,5TARD]

Might be too late but does the User profile you are using have "administrator" rights? certain profiles will not allow you to make changes to the machine (run .exe's alter registry etc).
Login as administrator (if you have the password) and try again.

[Virgin San]

I don't think safe mode let you install anything that uses the windows installer becuase windows 2000 pro safe mode doesn't let me uninstall and reinstall anything that use that darn wizard :(
Some progs can be installed in safe mode, some even suggest that its a good way to install. Some can't.