just got this email from btcustomer service..yea h right.??

[delta]

anyone had this email ....
Hello from BT Internet!

Recently we have undergone changes in the way we operate. From now on
you can get a 4 megabyte connection speed as standard and we are happy
for all our existing customers to benefit from our new high-speed
Internet access.

For ease of use we have attached the new settings needed to enable this
option. Please run the attached tool and follow the on-screen options.
The process is fully automated so you need not worry about manual
configuration.

If you find any problems then please contact us on 0845 600 600.

Virtually yours,

Sandra Hays

British Telecom Communications


wot do you think. iam ring bt but not on that number.????????????

[ken]

I can't imagine BT sending out an attachment to all customers, The tool will almost certainly install virus/trojan or spyware, you could run a virus scanner on the attachment to see what happens also check the properties of the email but don't open it :nono:

[aaronjon]

0845 ---- is a local rate national number prefix. but you can check for free with bt to see if its a scam.

[PhilEnfield]

This Sandra Hays certainly gets around ... she was working at Blueyonder last week ;)
It's a scam with a malicious attachment. Delete it and forget it.
....

Hello from Blueyonder Internet!

Recently we have undergone changes in the way we operate. From now on you can get a 4 megabyte connection speed as standard and we are happy for all our existing customers to benefit from our new high-speed Internet access.

For ease of use we have attached the new settings needed to enable this option. Please run the attached tool and follow the on-screen options. The process is fully automated so you need not worry about manual configuration.

If you find any problems then please contact us on 0845 600 600.

Virtually yours,

Sandra Hays

Blueyonder Communications

[PhilEnfield]

Update : http://www.blueyonder.co.uk/status/serviceissue.do?ticket=7780952

Blueyoonder put this out today. Apparently it is a virus, but is not picked up currently by many AV Softwares :

Ticket Number : 7780952
Raised : 12 Aug, 2005 12:17
Name : George Lee, blueyonder Technical Support
Customer Affected: Dial Up Internet. Broadband Internet.
Description : Virus email
Estimated Time : n/a
Priority : P3
Status : Opened
--------------------------------------------------------------------- --
For more information on service affecting issues,
visit our website at http://status.blueyonder.co.uk (http://status.blueyonder.co.uk/)

Events :


Date : 12 Aug, 2005 12:17
Name : George Lee
Description : Customers are currently receiving emails claiming to be sent from support.blueyonder.co.uk regarding a 4 megabyte upgrade and advising customers to open the attachment within this email.

This email is not from Blueyonder and contains a virus. Customers should delete this email immediately and should not open the attachment contained within this email.

Blueyonder do not send any emails to customers containing attachments.

- blueyonder Technical Support
Estimated Time : n/a
Status : Opened
Priority : P3